Frequently Asked Questions
To ensure your jewelry lasts, follow these care tips: - **Sterling Silver**: Safe for daily wear but avoid chlorine. If exposed, clean immediately with a sterling silver cleaner, rinse with cool water, and dry with a microfiber cloth. - **Stainless Steel**: Rarely needs cleaning. If it becomes dull, use antibacterial soap and a soft toothbrush. - **AAA Cubic Zirconia**: Clean with a soft toothbrush and antibacterial soap under cold water. - **14k Gold Filled**: Can tarnish if worn regularly. Wipe off bodily oils daily and dry completely if it gets wet. Avoid sweating or washing with it on. Lifespan is 6-12 months with daily wear, but can last forever if not worn daily. - **14k Vermeil**: Follow the same care as gold filled jewelry.
Yes, all our jewelry is nickel and lead-free, making it safe for those with metal allergies. We offer a variety of pieces in sterling silver, stainless steel, gold filled, and 14k vermeil. If you have any questions about the materials, please contact us at [hercustomerservice@ladyholidayjewelry.com](mailto:hercustomerservice@ladyholidayjewelry.com) or leave a message in the comments section of our website. You can also refer to the product descriptions for more details.
The differences between 14k vermeil, 14k stainless steel, and 14k gold filled jewelry are as follows: - **14k Vermeil**: Gold plated over sterling silver, ideal for those with metal allergies. - **14k Stainless Steel**: Has a brighter gold color and is highly durable. - **14k Gold Filled**: Contains a thicker layer of gold and can tarnish over time but lasts a long time with proper care.
We offer free shipping on U.S. orders over $75. Orders are processed within 1-2 business days. Regular orders typically arrive in 5-6 days, while custom orders take 3-4 weeks. Shipping options include: - **USPS First Class Mail**: $4.95 - **USPS International Shipping**: $40 Please note that taxes do not apply towards the free shipping promotion. International orders may take an additional 5-11 business days for processing. We do not offer overnight shipping.
We do not accept returns or exchanges due to our thorough quality check process. Each piece is triple-checked before shipping to ensure it meets our high standards. We also offer care and maintenance packages for jewelry over $25. For more information, please refer to the jewelry care and maintenance section of our website. By purchasing from [www.ladyholidayjewelry.com](http://www.ladyholidayjewelry.com), you agree to these terms.
We currently accept any credit or debit card with a MasterCard, Visa, Discover Network, American Express, Diners Club International or JCB logo. Depending on what payment options PayPal offers in your country, you may be able to pay by regional payment methods when paying via PayPal. Regional payment methods may not be available in all countries. The PayPal website will list the payment methods available in your country on the payment page.
You may assume that newly purchased jewelry will retain its shine and beauty for years to come. However, as time passes, your jewelry could lose its luster and become worn if not cared for properly. To maintain the quality and brilliance of your jewelry, we offer Jewelry Maintenance.
See "How long can jewelry be worn?" for more care instructions.
