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Shipping & Returns

SHIPPING POLICY

Free Shipping on US orders over $75. Once an order has been placed it approximately takes ladyholidayjewelry.com, 1-2 business days to process an order. The processing time is subject to change if there are any complications with the order. Regular orders take 5-6 Days to Arrive. Unless item is sold out LH will contact you about your order this may take longer longer. Custom Orders take 3-4 Weeks to Arrive. USPS First Class Mail - $4.95 USPS International Shipping - $40. Taxes do not apply towards free shipping promotion. Please allow an additional five to eleven business days for processing of international orders. Shipping times may vary due to high demand. 

RETURN POLICY

 Unfortunately, we currently do not accept any returns or exchanges. Our processing department has a three phase check process for quality. Each of our items are carefully packed and shipped to ensure that you receive your order in its optimal condition. Lady Holiday does not assume responsibility for orders damaged by shipping carriers or the customer. By purchasing from www.ladyholidayjewelry.com, you accept and agree these terms and service.

PAYMENT METHOD

We currently accept any credit or debit card with a MasterCard, Visa, Discover Network, American Express, Diners Club International or JCB logo. Depending on what payment options PayPal offers in your country, you may be able to pay by regional payment methods when paying via PayPal. Regional payment methods may not be available in all countries. The PayPal website will list the payment methods available in your country on the payment page.

JEWELRY CARE INSTRUCTIONS

You may assume that newly purchased jewelry will retain its shine and beauty for years to come. However, as time passes, your jewelry could lose its luster and become worn if not cared for properly. To maintain the quality and brilliance of your jewelry, we offer Jewelry Maintenance. 

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