Knox

At The Emporium by Lady Holiday, we take great care in packing your items to ensure they arrive in perfect condition. Please review our return policy below:

•Damaged Items: If your item arrives broken due to an error on our part, we will issue a credit to your account after review.

•No Exchanges or Refunds: We do not offer exchanges or refunds for any purchases.

•Repairs: We offer repairs for items returned within 14 days of purchase.

For beauty and longevity, please follow these guidelines:

•Keep It Dry: Avoid exposing your jewelry to water or excessive moisture to prevent tarnishing and damage.

•Stay Clean: Gently wipe your jewelry with a soft, dry cloth after each wear to remove oils and dirt.

•Avoid Chemicals: Keep your jewelry away from perfumes, lotions, dyes, and cleaning supplies, as these can cause discoloration or damage.

•Store Properly: Store your pieces in a cool, dry place, preferably in a jewelry box.