Serena

To preserve the beauty and longevity of your jewelry, please follow these care tips:

• Keep It Dry: Avoid exposing your jewelry to water or excessive moisture to prevent tarnishing and damage.
• Stay Clean: Wipe your jewelry gently with a soft, dry cloth after each wear to remove oils and dirt.
• Avoid Chemicals: Keep your jewelry away from perfumes, lotions, dyes, and household cleaning supplies, as these can cause discoloration or damage.
• Store Properly: When not in use, store your pieces in a cool, dry place, preferably in a jewelry box or soft pouch to prevent scratches and tangling.

By following these steps, your jewelry will remain in excellent condition for years to come.

At The Emporium by Lady Holiday, we take great care in packing your items to ensure they arrive in perfect condition. Please review our return policy below:

• Damaged Items: If your item arrives broken due to an error on our part, we will issue a credit to your account after review.
• No Exchanges or Refunds: We do not offer exchanges or refunds for any purchases.
• Repairs: We offer repairs for items returned within 14 days of purchase. The customer is responsible for shipping costs associated with the repair.

If you have any concerns about your order, please contact us, and we’ll be happy to assist.