At The Emporium by Lady Holiday, we take great care in packing your items to ensure they arrive in perfect condition. Please review our return policy below:
- Damaged Items: If your item arrives broken due to an error on our part, we will issue a credit to your account after review.
- No Exchanges or Refunds: We do not offer exchanges or refunds for any purchases.
- Repairs: We offer repairs for items returned within 14 days of purchase. The customer is responsible for shipping costs associated with the repair.
If you have any concerns about your order, please contact us, and we’ll be happy to assist.